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Exam Salesforce-Slack-Administrator Preparation & Salesforce-Slack-Administrator Online Lab Simulation

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Salesforce Certified Slack Administrator Sample Questions (Q38-Q43):

NEW QUESTION # 38
Teara is a Workspace Owner. She has discovered that projects and key decisions are being discussed via direct messages because public channel message retention settings are set to delete messages after 20 days.
The decision regarding this setting was made 2 years ago, and now the setting is no longer required.
Team members are experiencing difficulty creating channels. Teara is wondering if there are other settings she should review that might be contributing to the direct message conversations.
Which settings and permissions should Teara change to promote increased communication outside of direct messages?

A. Sending an announcement in the #general channel notifying everyone to move conversations to channels and to DM Teara if you need a channel created
B. Changing the workspace's message retention and deletion policy for all channels and direct messages to
"Keep Everything" and allowing everyone to create channels
C. Changing the workspace's public channel message retention and deletion policy to "Keep Everything", changing the direct message retention and deletion policy to delete messages after 1 day, and allowing everyone to create channels
D. Changing the workspace's public channel message retention and deletion policy to "Keep Everything", changing the direct message retention and deletion policy to delete messages after 1 day, and restricting the creation of channels to Owners only

Answer: C

Explanation:
Slack's best practices for promoting open communication are:
"Keep everything in public channels for transparency and collaboration. Set public channel message retention to 'Keep Everything' and restrict DM retention to minimize private, siloed communication." Also:
"Allow everyone to create channels to lower barriers to collaboration and prevent bottlenecks." Restricting channel creation (Option C) would hinder users and reinforce the DM reliance problem.
(Reference: Slack Administration Study Guide - Messaging and Retention Policies)
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NEW QUESTION # 39
You are a Workspace Owner and the product manager for a snowboard manufacturing company based in Vancouver, Canada.
As product manager for the company's RebelX line, you are responsible for all aspects of production, including managing your supplier relationships. You have a connected channel called #supplier-bindings with one of your suppliers based in Osaka, Japan, and you use this channel to plan shipments of bindings and manage all interactions with this supplier.
Unfortunately, one of the supplier's deliveries has not arrived, and if you don't receive it by next week, your inventory and sales will be negatively affected.
Because of the timezone difference, you need to notify all channel members about the delay so they are aware as soon as possible or tomorrow morning at the start of the business day.
What should you do?

A. Send an @everyone in a message to your workspace-wide #general channel.
B. Send a message that includes an @channel and @here to #supplier-bindings.
C. Send a message that includes an @channel and @everyone to #supplier-bindings.
D. Direct message your key contact who belongs to the connected channel, so they are directly informed.

Answer: D

NEW QUESTION # 40
You're an Org Primary Owner on your company's Slack Enterprise Grid. You have six workspaces, each representing one line of business. Your company's Chief Information Officer (CIO) is keen on keeping all members of the organization informed about new Slack features on an ongoing basis.
How can you ensure all members are receiving ongoing enablement on new Slack features?
(Select the best answer.)

A. Leverage an org-wide channel to announce new Slack features on a recurring basis, and bookmark useful links and learning material in channel.
B. Direct members to a #help-slack channel to ask questions about new Slack features and receive feedback from your Slack Champions.
C. Advise Workspace Admins to direct all members to Slack's website to review new features.
D. Pin messages related to new Slack features in a dedicated multi-workspace channel on a recurring basis.

Answer: A

Explanation:
Slack recommends using an org-wide channel for announcements:
"An org-wide channel ensures that important updates reach every member across all workspaces.
Bookmarking learning materials in the channel also provides members with easy access to ongoing resources and updates." Options B and C place too much burden on members to seek out information. D is reactive (waiting for questions) rather than proactive enablement.
(Reference: Slack Administration Study Guide - Managing Change and Member Enablement)
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NEW QUESTION # 41
Brian, an Org Owner on Enterprise Grid, needs to ensure that all Slack data is archived and stored outside of Slack.
What does Brian need to do?

A. Contact Slack to set message and file retention policies at the Organization level to "Keep all messages".
B. Turn on Corporate exports to retrieve private data and store it elsewhere.
C. Enable DLP and quarantine all messages and files that need to be archived.
D. Use a third-party eDiscovery app to retrieve and store data in a data warehouse.

Answer: D

Explanation:
For ongoing external data archiving and retrieval:
"Slack recommends using a third-party eDiscovery or archiving app to pull Slack data and store it securely in a separate data warehouse or compliant system." Corporate exports (Option A) are manual and not continuous, retention policies (Option B) keep data inside Slack, and DLP (Option C) manages risk but not long-term archiving externally.
(Reference: Slack Administration Study Guide - Data Governance and eDiscovery Options)

NEW QUESTION # 42
You're an Org Admin for your company's Slack Enterprise Grid org. Your organization uses an identity provider (IdP) with SCIM provisioning. Today is the last day of employment for a manager at your company who is a Workspace Admin.
What is the best strategy to ensure the account is no longer active after this Workspace Admin's departure?
(Select the best answer.)

A. Deactivate the Workspace Admin's account in the Id, and automatically sync deactivated members from your organization's Id.
B. Deactivate the departing Workspace Admin from all Enterprise Grid workspaces from each workspace's Manage Members page.
C. Manually delete the departing Workspace Admin from your organization's IP.
D. Request an Org Owner deactivate the departing Workspace Admin from the Org Admin dashboard.

Answer: A

NEW QUESTION # 43
......

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